Hello, my name is <your name>,
how can I assist you today?
If it is a sales call:
Refer them to send an email to batlranchresort@outlook.com and one of the managers will respond at their earliest opportunity. If they don’t want to send an email: Okay, let me take a quick message and I’ll pass this on to the managers and they will review the message and get back with you as soon as they can. (Take down the details – Name, Phone #, Email, and brief details of why they called). You have a great day!
If it is a new caller inquiring about the park and site availability:
In order to complete your booking, I’ll need to gather some information from you (add these details to the website booking page):
– What is your arrival date?
– Do you have a departure date?
– Is this booking just for yourself or a family? How many adults will there be? How many children?
– Will there be pets, if so, how many? How many vehicles? And what is the length of your RV?
– Gather the first & last names, billing address, phone #, email address, ask what credit card they will be using to confirm their booking. Next take down the credit card #, expiration date, cvv # on back of card, name as it is on the card, then click submit. Advise them that a welcome packet will be available upon arrival and thank them for booking with us today.
Key Points:
- We are a veteran owned RV Resort Community and Campground located at 657 FM 339 in Mount Calm Texas.
- We accommodate short-term, weekly, monthly and long-term stays
- Staying here is like being in a state park but with a few extra amenities!
- Our office hours are 12noon to 5pm, Tuesday thru Saturday. The office is closed on Sunday and Monday
- Arrivals on days the office is closed, can book for 1-3 days (depending on day of arrival) and then make an appointment to complete monthly/long-term/group or event booking.
- An alternative is to complete the monthly/long-term form online and the office will reply within 24-48 hours or next business day.
- Important questions to ask for the booking (NEED TO KNOW):
- Is the booking for a individual, couple, family?
- Are there any pets?
- How many vehicles?
- What is the age and length of the RV?
- What date do you expect to arrive?
- What is the anticipated length of stay?
Link for the booking to start with: * CLICK HERE TO BOOK *
Link For Monthly/Long-Term Stays: * CLICK HERE TO REGISTER *